Refund Policy

At VCEO Academy, we are committed to providing high-quality educational content for our course. However, we understand that circumstances may arise where a refund is requested.

 

Eligibility for Refunds

Refund requests are only accepted for the first day of the course.

If you wish to request a refund, you must contact us within 24 hours of completing Day 1.

 

Non-Refundable Policy After Day 1

After Day 1 of the course has concluded, we do not accept refund requests. This policy ensures fairness to all participants and protects the integrity of our program.

 

How to Request a Refund

To request a refund, please email us at support@prominds.com.my or 013-902 7828 with the following details:

1. Full name
2. Email address used to register
3. Proof of enrollment
4. A brief reason for the refund request
5. Processing Refunds

 

Approved refunds will be processed within 7 business days.

 

By enrolling in our course, you agree to abide by this refund policy. If you have any questions, feel free to reach out to our support team at support@prominds.com.my or 013-902 7828.